Shipping and Payments
Tradewinds uses Couriers Please for the majority of our orders. We do have a collect option for Melbourne customers. The collect option can be selected during the checkout process, and the address will be provided.
Orders are packed by our volunteers on Monday and Thursday evenings, for dispatch the following day. Please have your order in by 1pm on those days to ensure they are packed that same day. For urgent orders, please phone us 1300 755 228 and we will see if one of our volunteers is available to pack your order.
Delivery time estimates are:
|Melbourne||1-2 business days|
|Rural Victoria||3-4 business days|
|Sydney, Canberra, Adelaide||2-3 business days|
|Brisbane, Tasmania||3-4 business days|
|Other Capital Cities||4-5 business days|
|Other interstate locations||5+ days|
We accept the following payment methods:
If you are making payment by Money Order, Cheque or Direct Deposit, your payment will normally need to be processed prior to your goods being shipped, unless you make special arrangements with us. When you make a direct deposit payment, please email us a copy of the remittance advice, and we will process your order as paid.
Payment on invoice or trade terms can be negotiated for customers who would like to set up an account with us. Click here to register for a business account, or read more on our Business Customers page.