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Shipping and Payments

Shipping Information

Tradewinds uses Australia Post parcel post for the majority of our orders. Large orders are sometimes dispatched using freight courier services. We deliver goods to some of our local Melbourne customers and have a collect option for Melbourne customers. The collect option can be selected during the checkout process, and the address will be provided.

Orders are packed by our volunteers on Monday and Thursday evenings, for dispatch the following day. Please have your order in by 3pm on those days to ensure they are packed that same day. For urgent orders, please phone us 1300 755 228 and we will see if one of our volunteers is available to pack your order.

Australia Post delivery time estimates are:

Melbourne  1-2 business days
Rural Victoria 4-5 business days
Sydney, Canberra, Adelaide 2-3 business days
Brisbane, Tasmania 3-4 business days
Other Capital Cities 5-6 business days
Other interstate locations 5+ days

You can get a more accurate delivery estimate by using the Australia Post Delivery Estimator. We post parcels from Poscode: 3149

Payment Information

We accept the following payment methods:

 

 

 

 

 

If you are making payment by Money Order, Cheque or Direct Deposit, your payment will need to be processed prior to your goods being shipped. When you make a direct deposit payment, please email us a copy of the remittance advice, and we will process your order as paid.

Payment on invoice or trade terms can be negotiated for customers who would like to set up an account with us. Click here to register for a business account, or read more on our Business Customers page.